Terms of service.

All clients must read and agree to the points laid out below.

Globe Cartographics will not knowingly enter into any contract whereby the other party's terms conflict with any of those set out below. Should it happen that a client's own terms and conditions conflict with any of the same set out on this page, this document shall be considered to be the authoritative one, unless a separate contract has been signed by the client and by the creative director of Globe Cartographics. By entering into a business relationship with Globe Cartographics, you (the Client) agree and consent to the following terms and conditions:

TIMEFRAME AND DELIVERY
Globe Cartographics will provide the initial draft concepts to the Client within the timeframe agreed upon after the initial consultation. Please note that if we are experiencing higher than usual demand, your design will be scheduled for the next available time slot and you will be notified at the earliest possible time. Globe Cartographics will post the initial designs in an email for review by the Client. The Client will then be able to view his/her draft designs and also be able to provide feedback concerning the design.

Globe Cartographics will analyze the Client's feedback and revise the designs. The revised samples will be presented to the Client within the specified timeframe. Regular working days are Monday through Friday, 9am - 5:30pm AEST, excluding Australian public holidays. Globe Cartographics will continue the revision process as per the terms of the specific contract, until Client is satisfied. Once the Client has approved the final design, the Client will complete any remaining payment owed, and Globe Cartographics will then proceed with the delivery phase. All requested formats of the approved logo are then emailed or posted to the client download area for the Clients use.

COPYRIGHT / TRADEMARKS
The Client unconditionally guarantees that any element of text or graphics supplied to Globe Cartographics for inclusion in the design do not infringe on any copyright or trademarks that have been already established by another company or organisation. The Client will hold harmless and protect Globe Cartographics from any claim or suit arising from the use of such as supplied by the client.

Globe Cartographics makes every effort to produce original artwork. If, however, we create artwork for you which accidentally infringes on any existing trademarked artwork, Globe Cartographics liability is limited only to a refund of the paid amount or a redesign of the artwork. Globe Cartographics will do no research checking on the legal availability of the name we are creating designs for. It is the Client's responsibility to ensure that the name of their product, company or service is not already in use, and it is the Client's sole responsibility to secure a service mark or trademark to protect the rights to any name or image. Globe Cartographics and it's employees will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image.

Ownership of the final artwork becomes the full property of the Client, having unlimited, indefinite and unrestricted use of the design, only upon payment of all fees owing. Until the contract is paid in full, all materials remain property of Globe Cartographics. Globe Cartographics retains the right to display the artwork in their corporate portfolios and marketing materials. Unless otherwise arranged with your project manager, all stock photography is used under royalty-free licence of Globe Cartographics. As such, the Client has legal rights to use the protography only within the scope of the purchased design, and all original copyright is retained by the photographer or licencing agency. Exclusive, rights-managed photography is available, but will incur additional cost.

All concepts suplied to the client are for client review and comment purposes only. Until all project invoices are paid in full by the Client, Globe Cartographics will retain exclusive copyright and ownership of all design and draft materials. Ownership of final designs are transferred to the client on payment of all fees, however unless otherwise arranged in writing, Globe Cartographics retains ownership of all draft materials not used in the final design.

DRAFT CONCEPT POLICIES AND COPYRIGHT
All draft concepts previewed by the client are for client review and comment purposes only. Until final design balance is received by Globe Cartographics, all logos, artwork, concepts and designs remain the copyright and exclusive property of Globe Cartographics. Globe Cartographics reserves the right to utilise and/or reproduce any image, logo or illustration created by Globe Cartographics in advertising, electronic or traditional reproduction, with the addition of any copyright and/or trademark notice that may be requested by the owner of the work. The client is granted unlimited royalty-free use of the image upon full payment of all fees. Globe Cartographics retains the rights to concepts, comprehensives and all artwork involved in the design process prior to the final artwork, and is granted the right to use these logos in promotional and advertising and marketing materials.

REVISIONS AND AUTHOR ALTERATIONS
Any and all revision requests or project additions/alterations MUST be suplied to the project manager in writing. Revisions may be discussed verbally, however no work will be done until the Client submits their revisions in writing, either by Email, or Mailed Letter. The Client understands that revision work, along with requests for project additions or author alterations, will incur the same hourly billable as noted in the project quotation. Revision work is not done free of charge unless otherwise arranged, in writing.

The quotation assumes a reasonable average number of revisions per design item, but on very rare occasion a project arises in which the Client requests an unusually large number of drafts or revisions. Any and all revisions will still incur the hourly rate as noted on the project quotation, and the Client confirms that any revisions or additions they request will incur this cost.

PAYMENT POLICIES
Graphic design is a professional service, not a restockable product or commodity - customers are billed for the time and expertise of our graphic designers. In accordance with industry standards, Globe Cartographics charges for design services by the hour (unless a flat fee has been negotiated in writing) and does NOT offer refunds under any circumstance (except in the case of copyright infringement as noted above).

All quotations given are estimates only, unless otherwise negotiated and noted in writing on your quotation. Final invoices will reflect actual hours worked on your project which may or may not differ from your quotation. The final invoice will not exceed the quoted amount by a margin of over 5% without prior notification and written authorization by the client.

An upfront deposit of 10% (based on the quotation amount) is required for all new projects.

Preferred clients requiring long term and ongoing design work will be placed on a monthly billing cycle, which will allow said client to skip the quotation/deposit phase. Clients on monthly billing will be invoiced on or around the 24th of each month.

Deposits and payments may be made by Bank or Wire Transfer.

GLOBE CARTOGRAPHICS WEBSITE
Unless otherwise specified and/or credited all images, artwork, text and graphics, of this site, are the copyright of Globe Cartographics. All rights reserved. All other images are the copyright and/or trademark of the respective owners.

The information presented on the Globe Cartographics web site is copyrighted to Globe Cartographics. This copyright does not supersede any copyrights that may exist in the logos, artwork and designs presented. These works are copyright and/or trademarked by the respective owners.

Designs, original art and clip art presented by Globe Cartographics are for the use of the authorized client. All art, images, designs, and material are copyright of Globe Cartographics and may not be resold, added to clip art collections or any other unauthorized form of distribution or reproduction without the express written permission of Globe Cartographics and the images contained within.

All material featured on globecartographics.com.au are offered for individual or commercial information only and as such are offered on a 'as is' basis. Any external use of graphic material found on the globecartographics.com.au site including mirroring or copying any part of the site is prohibited without the express written consent of Globe Cartographics.

Visitors are permitted, and encouraged to link to this site. You are welcome to link to any page or section of the Globe Cartographics web site. Any form of reproduction, electronic or otherwise is strictly forbidden without prior written consent of Globe Cartographics or its agents.